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Customer care

Shipping

SHIPPING COST 
The products will be shipped wherever you want in Italy and European Countries* (Austria, Belgium, Bulgaria, Czechia, Germany, Denmark, Estonia, Greece, Spain, Finland, France, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, Netherlands, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia)
  • Italy: Expected delivery time from the date of shipment: 24/48 hours, barring unforeseen circumstances. The delivery days indicated are to be considered "working", bearing in mind that deliveries are not made on Saturdays, Sundays and holidays. Times may be longer for deliveries to remote areas or islands. 
    Free Shipping on Orders Over €150,00 if the order is less than 150,00€ is 8€.
    * It is never possible to purchase and ship from different countries, but only within the same country. Orders that are received on Friday afternoon will be handled the following Monday. For more information regarding Shipments, please read the Terms and Conditions.  For any questions about the service, for any delivery delays or for any problem with the arrival of the goods, please contact our Customer Service.
  • European Countries*: ​Delivery times for shipments may vary from 3 to 7 days. The delivery days indicated are to be considered "working", bearing in mind that deliveries are not made on Saturdays, Sundays and holidays. Times may be longer for deliveries to remote areas or islands. 
    Free Shipping on Orders Over €150,00 if the order is less than €150,00 is €19
    It is never possible to buy from a country and ship to a different country. It is possible to buy and ship only within the same country.  Orders sent on Friday afternoon will be processed the following Monday.  For more information regarding Shipments, please read the Terms and Conditions.  For any questions about the service, for any delivery delays or for any problem with the arrival of the goods, please contact our Customer Service. 
Payment on delivery entails a surcharge of € 3.50 on the total cost of the order and is available for all orders with shipment within Italy. Payment can only be made in cash for the exact amount of the purchase (usually the courier does not give change) for a maximum value of 800 Euros
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